Systems Engineer & Quality Architect

Shivi Prabhakar

QA Automation Development Lead with a 10-year track record engineering robust, high-velocity testing frameworks for cross-platform enterprise web applications.

Professional Profile

Built for Scale.
Engineered for Trust.

Detail-oriented architect specializing in cross-browser test suites, native mobile apps, and deep backend web service parsing[cite: 1]. Dedicated to driving strict software analysis standards while leading agile dev teams[cite: 1].

Dec 2023 – Present

QA Automation Development Lead

Empire Life

Directing a structural team of ten Quality Assurance Testers across the core Retail Automation Insurance Sector[cite: 1]. Architected automated frameworks using Selenium and Cypress while executing AI-accelerated validations and custom script workflows using Google Gemini and Testim.io to optimize sprint regressions[cite: 1].

[ Selenium | Cypress | Testim.io | GitHub Actions | PowerBI ]

Aug 2022 – Dec 2023

Lead SDET

Royal Bank of Canada

Orchestrated comprehensive service-level verification layers for the RBC Mobile app (Transfers, Wealth Management, Fraud Validation loops)[cite: 1]. Increased regression test intensity and script depth by 40% using specialized automated frameworks alongside TestComplete and Tricentis ReadyAPI infrastructure loops[cite: 1].

[ Ready API | TestComplete | DynaTrace | Postman ]

Enterprise Chronology

Structural Timeline

2019
Workjam Inc.

Senior QA Developer. Constructed REST API test patterns hooked cleanly into structural BitBucket loops[cite: 1].

2018 - 2019
Broadsign Ayuda

Performance Testing Head. Engineered heavy load scenarios via Apache JMeter and managed cloud matrix executions with Sauce Labs[cite: 1].

2015 - 2018
Nour Transport

Automation Dev. Formulated functional validation models using core Java configurations and deep relational database queries[cite: 1].

Technical Matrix

Engineered Specs.

Automation Foundations

Selenium, Cypress & Testim

Building optimized, reliable programmatic testing architectures[cite: 1]. Merging enterprise framework builds with scalable, cloud-synchronized modern execution runs[cite: 1].

Language Core

Java & SQL

Data serialization layer routines built around relational schema sets, deep query logic, and Cassandra (CCM) clusters[cite: 1].

Stress Diagnostics

JMeter & Appium

Simulating deep multi-threaded traffic conditions alongside cross-device validation loops across localized hardware matrices[cite: 1].

Release Architecture

GitHub Actions & DevOps

Orchestrating nightly cron runners, pipeline compilation configurations, and formatting clear QA quality analytical metrics straight into PowerBI dashboards[cite: 1].

Credentials & Certifications

  • ISTQB — Certified Tester[cite: 1]
  • Scrum Master — Agile Delivery Specialist[cite: 1]

Academic Foundations

  • Post Graduate Diploma: Mobile App Dev — Cégep de la Gaspésie[cite: 1]
  • Bachelor of Technology: Electronics & Comm — VIT (3.88 GPA)[cite: 1]