Systems Engineer & Quality Architect

Shivi Prabhakar

QA Automation Development Lead with a 10-year track record. I architect AI-integrated testing frameworks from scratch, streamlining quality for large engineering teams using Selenium, Cypress, and TOSCA.

Professional Profile

Built for Scale.
Engineered for Trust.

Detail-oriented professional with a sharp focus on web applications, possessing a comprehensive understanding of various software testing and analysis tools. Dedicated to upholding established quality standards. Skilled in effectively teaching and presenting complex material to diverse audiences, both professional and nonprofessional. Demonstrated ability to work independently or collaboratively within a team setting.

Dec 2023 – Present

QA Automation Development Lead

Empire Life

Led a team of 10 QAs in the Retail Insurance Automation domain, mentoring and driving best practices. Architected hybrid automation frameworks (Selenium + Java + Cucumber) supporting UI, API, and mobile platforms. Built AI-structured test suites using Testim.io, integrated nightly regressions via GitHub Actions, conducted AODA accessibility tests (WAVE & Level Access), and designed PowerBI metrics dashboards.

[ Selenium | Cucumber | Java | Testim.io | GitHub Actions | PowerBI | AODA Testing ]

Aug 2022 – Dec 2023

Lead Software Development Engineer in Test

Royal Bank of Canada

Conducted service-level verification for the RBC Mobile app (Transfers, Payments, History, Wealth Mgmt). Validated and automated API endpoints using Postman, ReadyAPI, and TestComplete, achieving a 40% automation coverage boost with AI tools. Monitored traffic with Dynatrace, verified SWIFT & Fedwire global transactions, and integrated watchlist filtering (FircoSoft) for financial crime compliance.

[ ReadyAPI | TestComplete | Appium | Dynatrace | FircoSoft | Postman | SWIFT & Fedwire ]

Dec 2019 – Aug 2022

QA Automation Development Lead

Empire Life

Drove automation initiatives across Retail Insurance and the Wealth Management ROBO platform. Built and scaled automation frameworks using Selenium & Cypress to achieve high test coverage. Implemented CI/CD pipelines via GitHub Actions with scheduled nightly runs, designed QA metrics dashboards in PowerBI, and managed release readiness validations.

[ Selenium | Cypress | GitHub Actions | PowerBI | PractiTest | ReportPortal.io ]

Enterprise History

Structural Timeline

Sep 2019 - Jan 2020
Workman Inc.

Senior QA Developer. Set up backend automation frameworks for REST APIs. Designed test scenarios, performed manual feature validation, and integrated pipelines with Bitbucket.

[ Selenium | Rest API | Cassandra | Bitbucket ]
Aug 2018 - Sep 2019
Broadsign

QA Tester & Performance Lead. Automated test cases using Cucumber and Maven (Java). Conducted load testing with JMeter and Flood.io, and performed API validation using Postman.

[ JMeter | Flood.io | Maven | Postman | Sauce Labs ]
Aug 2018 - Sep 2024
SEC Testing Program

Computer Science Teacher. Taught manual and automated testing, UML modeling, algorithms, OOP (Python & Java), and SDLC methodologies to equip learners with SDET skills.

[ Java | Python | UML | Agile | SDLC ]
May 2015 - Aug 2018
Nour Transport

Test Automation Developer. Developed Java test programs for functional, regression, and JMeter performance verification. Wrote database SQL queries and validated mobile trucking routes.

[ Java | Selenium | SQL | JMeter | JIRA ]
Technical Matrix

Engineered Specs.

Architectural Frameworks

TOSCA, Selenium & Cypress

Building high-velocity testing architectures from scratch. I integrate AI-driven testing tools—including Testim—to maintain framework stability while leading cross-functional QA teams in scaling test coverage.

Language Core

Java & SQL

Data serialization layer routines built around relational schema sets, deep query logic, and Cassandra (CCM) clusters.

Stress Diagnostics

JMeter & Appium

Simulating deep multi-threaded traffic conditions alongside cross-device validation loops across localized hardware matrices.

Release Architecture

GitHub Actions & DevOps

Orchestrating nightly cron runners, pipeline compilation configurations, and formatting clear QA quality analytical metrics straight into PowerBI dashboards.

Credentials & Certifications

  • ISTQB — Certified Tester
  • Scrum Master — Agile Delivery Specialist

Academic Foundations

  • Post Graduate Diploma: Mobile App Dev — Cégep de la Gaspésie
  • Bachelor of Technology: Electronics & Comm — VIT (3.88 GPA)
Next Steps

Let's Connect.

LinkedIn

Professional Network & Work History

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GitHub

Automation Repositories & SDET Code

Explore Code →
Email

shivi2010vit@gmail.com

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